| Leasing and applicants · Rental management |
| 01 | Rental inquiriesVoice setup per firm | System runs it | Legate | Each inquiry a person sends through the website, a listing site or a call is logged and answered in the firm’s words with objective unit facts and showing times. The reply says it is automated. Price exceptions, terms and the unit’s condition go to a person. | FREC assistant list; §475.01(1)(a), F.S. Details |
| 02 | Showing schedule | System runs it | Legate | Showing slots with the licensee are offered and confirmed, approved reminders go out, and the visit is recorded. Self-tour lock codes and ID checks stay in the firm’s own tour system. | FREC assistant list |
| 03 | Rental ad draftsHousing-ad safeguards pending | System prepares it | Studio | Unit descriptions and ads drafted from verified facts, with the firm’s licensed name and the total monthly rent including required fees, for approval and posting. Drafting works today; automated fair-housing review of ads does not. | 61J2-10.025, F.A.C.; 42 U.S.C. §3604(c) Details |
| 04 | Application completeness | System runs it | Legate · Studio | Applications are logged and missing pages, IDs, income documents and fees are listed and requested, with the same written checklist for every applicant. No approval, ranking or denial. | 42 U.S.C. §3604; §760.23, F.S. Details |
| 05 | Screening summary | System prepares it | Studio | A report the manager obtained, the income documents and the references are compared with the owner’s written criteria. Gaps and accommodation requests are flagged for the manager, who decides. | FCRA, 15 U.S.C. §1681b Details |
| 06 | Applicant decision | Reserved for people | Licensee | The system prepares the file and an adverse-action notice with every element the law requires. The firm approves or denies and sends the notice. | FCRA, 15 U.S.C. §1681m(a) Details |
| 07 | Showings and lease terms | Reserved for people | Licensee | The system prepares the unit sheet, comparable rents in the portfolio and the owner’s limits. A licensed or specifically exempt person shows the unit, answers substantive questions and negotiates. | §475.01(1)(a); §475.011(4), F.S. Details |
| Leases, move-ins and residents · Rental management |
| 08 | Lease and addenda drafts | System prepares it | Studio | The firm’s lease form is filled in from approved terms, with the deposit disclosure, landlord or agent disclosure, email-notice addendum and local addenda listed for the licensee. Signing runs in the firm’s own system. | §§83.49(2), 83.50, 83.505, F.S. Details |
| 09 | Move-in records | System runs it | Studio · Legate | Deposit and advance rent are recorded, the deposit disclosure is prepared from the lease, and the move-in inspection with photos becomes a dated report. The professional verifies the legal clock. No money movement. | §83.49(2), F.S.; 61J2-14.008(3), F.A.C. Details |
| 10 | Maintenance intake | System runs it | Legate | Requests are logged with photos, sorted by the firm’s written emergency rules and confirmed to the resident. Emergencies reach the on-call person at once. Habitability stays with the landlord. | §83.51, F.S. |
| 11 | Vendor dispatch | System runs it | Legate | Rental repairs as the licensee directs: the vendor the firm approved gets the work order after a DBPR license check and a review of its insurance documents, and the visit is closed with photos and the invoice. Association maintenance decisions stay CAM work. | FREC assistant list; §468.4335, F.S. |
| 12 | Entry and resident notices | System runs it | Legate | Routine approved notices of entry and building announcements are scheduled and delivered. The professional validates notice requirements and the email addendum; the system makes no legal determination. | §§83.53(2), 83.505, F.S. Details |
| 13 | Renewal drafts | System prepares it | Studio · Legate | Lease ends are listed 90 days ahead with comparable rents in the portfolio, the owner’s instructions and the notice periods. The licensee reviews rent, terms, lawful notice and any retaliation concern. | §§83.57(3), 83.64, F.S. Details |
| 14 | Accommodations and disputes | Reserved for people | Licensee | The system keeps the request, the documents and the dates. A person decides, with counsel where needed. | 42 U.S.C. §3604(f)(3)(B); §760.27, F.S. Details |
| Rent, deposits and owner money · Rental management |
| 15 | Rent reminders and receipts | System runs it | Legate | Reminders before the due date and receipts after payment go to residents through the channel they agreed to, outside quiet hours. No payment connector. | TCPA, 47 U.S.C. §227(b) Details |
| 16 | Late-rent follow-up | System runs it | Legate | A routine reminder in the firm’s approved words with the balance and how to pay. No threats, nothing between 9 p.m. and 8 a.m., and nothing to a resident known to have a lawyer on the debt. | §559.72(17), (18), F.S. Details |
| 17 | Legal notice drafts | System prepares it | Studio | Three-day and seven-day notices drafted from the ledger and the lease. The licensee verifies the applicable deadline arithmetic, signs and delivers. | §83.56(2), (3), F.S. Details |
| 18 | Eviction | Reserved for people | Owner · Attorney | The system assembles the lease, ledger, notice and proof of delivery. The owner decides; an authorized agent may make only the initial filing where permitted, and further action is counsel’s. | §§83.59(2), 83.67, F.S. Details |
| 19 | Deposit claim or return | System prepares it | Studio | Move-out and move-in reports are compared, deductions are listed with photos and invoices, and the 15-day return or the 30-day claim notice is prepared. The professional decides the deductions and the delivery. | §83.49(3), F.S. Details |
| 20 | Trust receipt ledgerRecords only; no money movement | System runs it | Studio | Each rent, deposit and fee received is recorded to the owner and the unit with its supporting document, and flagged if it has not reached escrow by the third business day. | 61J2-14.008(3), 61J2-14.009, F.A.C. Details |
| 21 | Owner statements | System runs it | Studio | Monthly statements with rents, expenses and invoices, reserves held and the proposed disbursement, as a PDF in the firm’s style. A person approves delivery. | §475.25(1)(b), F.S. |
| 22 | Trust reconciliation | System prepares it | Studio | Reconciled bank balances are compared with total liability to owners and residents, with differences explained. The broker reviews, signs and dates the monthly reconciliation. | 61J2-14.012(2), F.A.C. Details |
| 23 | Disbursements | Reserved for people | Broker · Board | The system prepares the payment run with balances and invoices. The broker, or for an association the people the board authorized, releases funds through their own bank and software. | 61J2-14.010(1), 61E14-2.001(2)(b), F.A.C. Details |
| Association management · Association / CAM management |
| 24 | Records requests | System runs it | Legate · Studio | Each written request is logged with its clock, the records are gathered and the checklist of what was provided is kept. The CAM approves access and verifies the condo working-day or HOA business-day deadline. | §718.111(12)(c); §720.303(5), F.S. Details |
| 25 | Association portal posts | System runs it | Studio | Documents that must be posted are tracked and posted through the firm’s permitted browser workflow. The CAM checks access restrictions and deadlines. No portal connector. | §718.111(12)(g); §720.303(4), F.S. Details |
| 26 | Assessment reminders | System runs it | Legate | Invoices and reminders go to owners from approved amounts by the delivery method each owner agreed to. The CAM determines amounts due. | §718.121(4), F.S.; §468.431(2), F.S. Details |
| 27 | Meeting notices and agendas | System prepares it | Studio | Notices and agendas drafted with the source rules shown. The CAM owns the dates, the notice method, quorum work and the affidavit. | §468.431(2); §718.112(2)(c); §720.303(2)(c), F.S. Details |
| 28 | Minutes drafts | System prepares it | Studio | Minutes drafted from a lawfully recorded meeting, with motions and votes as stated, for the secretary and the board to review and approve. | §468.431(2), F.S. Details |
| 29 | Budgets and study schedules | System prepares it | Studio · Quarry | A draft budget from the ledger, contracts and reserve schedule, with milestone and SIRS dates on the calendar. The CAM prepares, the board adopts, engineers perform the studies. Quarry recertification status covers the City of Miami only. | §718.112(2)(f), (g); §553.899, F.S. Details |
| 30 | Estoppel drafts | System prepares it | Studio | The request is logged with its deadline and the balance, open violations and fees are assembled into a draft certificate. The CAM verifies the certificate and its timing. | §718.116(8); §720.30851, F.S. Details |
| 31 | Covenant and design requests | System prepares it | Studio · Legate | Violation and hearing notices drafted, architectural requests logged and routed with their deadlines, with the hearing, cure and payment protections kept. The committee and the board decide. | §720.305(2), F.S. Details |
| 32 | Board decisions and contracts | Reserved for people | Board · CAM · Attorney | The system prepares the delinquency file and a contract comparison. The board decides, the CAM negotiates within the license, and the association’s attorney handles liens and foreclosure. | §§718.121(5)–(6), 720.3085, 468.431(2), F.S. Details |
| Compliance and the firm · Shared |
| 33 | Licenses and vendor records | System runs it | Legate | Broker, sales associate, CAM and CAM-firm licenses, education dates, each manager’s association list, and vendor licenses and insurance records are checked in DBPR and reminded ahead. A missing registry result never proves anything by itself. | §468.432(3), F.S.; 61E14-2.001(2)(f), F.A.C. Details |
| 34 | Managed-property watch | System runs it | Quarry | Each managed parcel is watched for supported events: code and building violations, citations, violation liens, permits, inspection results, lis pendens and recorded liens, each with its source and date, delivered as agreed. Miami-Dade in depth. | Details |
| 35 | Inspection deadlines | System runs it | Quarry · Studio | Milestone inspections, SIRS, City of Miami 40-year recertification, certificates and insurance renewals are calendared from source records and the firm’s documents once a professional confirms the dates. No inspection or engineering opinion. | §553.899; §718.112(2)(g), F.S. Details |
| 36 | Records and retention | System runs it | Studio | Owner files, leases, notices, ledgers and association records are indexed under the firm’s retention and hold policy, with the 20-business-day return clock when a contract ends. | §475.5015; §468.4334(4), F.S. Details |
| 37 | Fair-housing review draftHousing-ad safeguards pending | System prepares it | Studio | Ads, screening criteria, house rules and form letters are checked for wording issues and fees missing from the advertised monthly rent, and the issues are listed for the broker or counsel. No automated compliance verdict. | 42 U.S.C. §3604(c); 24 CFR 100.75 Details |
| 38 | Legal advice and complaints | Reserved for people | Broker · CAM · Attorney | The system keeps the file and the timeline. Complaints and disputes go to the broker or the CAM; legal questions go to the firm’s or the association’s attorney. | §475.25(1)(u); §468.436, F.S. |
| New business · Shared |
| 39 | Owner and board inquiries | System runs it | Legate | Inquiries from owners and boards are logged, answered with the firm’s services and license numbers, and booked for a call with the broker or CAM. An inquiry is not consent to AI marketing calls. | 61J2-10.025, 61E14-2.001(2)(f), F.A.C. Details |
| 40 | Public-record researchQuarry research; Radar in development | System prepares it | Quarry | Company and property records the manager selects, each with its source and date, for professional review. Market information, not a call list. No Radar card, prospect score or automatic outreach. | Details |
| 41 | Letters and email drafts | System prepares it | Studio | Introductions to companies and boards drafted from that research, with the firm’s licensed name, license numbers, a postal address and an opt-out, for approval. | CAN-SPAM; 61J2-10.025, 61E14-2.001(2)(f), F.A.C. Details |
| 42 | Partner follow-up | System runs it | Legate | Approved introductions and agreed follow-ups with brokers, attorneys, CPAs, insurance agents, contractors and relocation firms, with a history per relationship. Regaldi pays no referral fees. | §475.25(1)(h); §468.4335, F.S. Details |
| 43 | Reviews and owner reports | System runs it | Legate · Studio | An honest review request after a closed request or a renewal, and a quarterly report for owners. The client writes the review; nothing is generated, and no incentive depends on a favorable one. | 16 CFR 465 Details |
| 44 | Management agreements | Reserved for people | Broker · CAM firm · Board | The system may prepare the proposal and supporting drafts, including the CAM contract statement. Professionals negotiate and sign, with the board’s approval for an association. | §475.01(1)(a); §468.4334(1)(c), F.S. Details |
| 45 | Phone prospecting | Reserved for people | Licensee | The system checks numbers against the national, Florida and firm do-not-call lists and records the result. The licensee dials personally. Cold AI prospecting stays off. | §§501.059, 501.616(6), F.S.; FCC 24-17 Details |